Contact Us
Contact
We are glad to help with orders, sizing, shipping and returns.
support@aroserising.com
Phone
+86 135 8858 6801
Hours
Daily, 9:00–18:00 Beijing Time (UTC+8)
We aim to reply within 1–2 business days.
Business address
Room 302, 3/F, Building 1, Fengshanmen Industrial Park, No. 79 Fengshan Road, Shangcheng District, Hangzhou, Zhejiang 310008, China
Returns
For your first return, you don't need to send anything back. Request by email to support@aroserising.com within 14 days of delivery — up to 3 items, with a total value of up to $400 — and we'll add 110% of the item value as store credit. Regular returns must be approved by email before anything is shipped back. Please email us with your order number before sending anything back. We will confirm the details. Returns are received at our warehouse:
AROSRIS, Room 401, 4/F, Building 3, Zhejiang Shengbao Textile & Garment Co., Ltd., No. 10 Qihui Road, Haining City, Jiaxing, Zhejiang 314400, China, +86 18682492835
Company
aroserising.com is operated by Hangzhou Maishunwei Trading Co., Ltd.