Shipping & Returns

RETURNS & EXCHANGES

• Your first return — no need to send it back: get 110% of the item value as store credit (up to 3 items, total value up to $400; request within 14 days of delivery; reviewed by our team).
• Damaged, faulty or wrong item: contact us within 14 days of delivery with photos. Choose a refund to your original payment method or 110% store credit — no return needed.
• Exchanges: for eligible customers, we ship your new size or style first.
• Standard returns: request within 14 days of delivery. Items must be unworn, unwashed and with original tags. Return shipping to our warehouse in China is paid by the customer. Refunds go to your original payment method or as 100% store credit within 5–7 business days after inspection.

Read the full Returns & Refunds policy. Questions? Email support@aroserising.com.